Shipping and Delivery

Shipping and Delivery

We aim to deliver your order as quickly and accurately as possible. This document provides all information regarding our shipping and delivery policy.

Processing Time

Orders are processed within 1 to 3 working days. Once your order has been dispatched, you will receive an email containing the tracking details.

Delivery Time

The average delivery time is 7 to 14 working days, depending on your location.
Please note that delivery may take longer during busy periods or due to customs procedures.

Shipping Method and Origin

All orders are shipped directly from our supplier in China.
As a result, customs charges may apply depending on the destination country.

Shipping Costs

Shipping costs are displayed at checkout and depend on the weight, destination, and chosen shipping method.

Responsibility During Shipping

  • If tracking information shows that the parcel has been delivered, responsibility lies with the customer.

  • Please check your address carefully; any errors must be reported within 24 hours of placing the order.

Contact

If you have any questions regarding shipping, you can contact us at info@maven-k.com.