Terms and Conditions
Terms and Conditions
These terms and conditions apply to all purchases made through the website of Maven K, located at Vogelsancklaan 25, 3550 Zolder, Belgium, and reachable via info@maven-k.com.
1. Applicability
By placing an order, you agree to these terms and conditions.
2. Product Information
We make every effort to describe all products accurately and provide up-to-date information. However, typing errors or inaccuracies may occur.
3. Ordering and Payment
Orders are processed once full payment has been received. Available payment methods may vary depending on your country of residence. Customers are responsible for checking which payment methods are available in their region.
4. Processing and Delivery
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Processing time: 1–3 working days
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Delivery time: 7–14 working days (depending on location)
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All orders are shipped directly from our supplier in China.
5. Returns and Cancellations
Please refer to our separate return policy for all conditions.
6. Liability
We are not responsible for loss or damage during shipping if the tracking information indicates that the parcel has been delivered. Please ensure that all delivery details are entered correctly at checkout.
7. Intellectual Property
All content on the website (text, images, logos) is the property of Maven K and may not be used without prior written permission.
8. Complaints Procedure
Complaints can be submitted in writing via info@maven-k.com. We aim to respond within 5 working days.
9. Applicable Law
These terms and conditions are governed by the laws of the United Kingdom.